Well, the Vegas flu got me. Or maybe it was the North Jersey flu, which also afflicted my kids while I was at the Shoptalk conference last week in Las Vegas. Yep, my wife was overjoyed.
But I’m upright now and ready to deliver what I learned while at the e-commerce show that I first attended 10 years ago in Year 1, and last attended all the way back in 2019.
Big thanks to all of you who said hi, whether in that maze of an expo floor, before or after several of my public interviews or in off-the-record discussions during a couple of fun dinners. (I promise those secrets will stay safe with me.)
On to the good stuff…
The Center Aisle
Stitch Fix CEO Matt Baer and I chatting last week at Shoptalk. I swear he’s laughing with me.
While I of course learned plenty moderating public conversations with leaders from Stitch Fix, Alibaba, Stripe, Klarna, Novi, and PwC at Shoptalk, we all know real candor often comes when the mics are off.
So here’s what I learned offstage, from conversations about—and with—ChatGPT, Perplexity, The Home Depot, Lowe's, Phia, Daydream, Alta, Glance, Firmly, and more.
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